Welcome to Maynard Court & Nazeing Valley Health Centre
Flu Vaccination 2020-2021 patient information
Phlebotomy (blood testing) during COVID-19
X-Ray Services patient info July 2020
Collecting of forms or letters from Surgery Reception patients please note, collecting of any forms or letters from reception is between 1-2pm or 5-6pm each day please. Thank you.
GP letters regarding ‘Shielding / Mask Exemption’. We will not be issuing any letters regarding shielding or mask exemption. Please visit website gov.uk for further information.
GP appointments during COVID-19 Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus.
We are open and if you need to see your GP, please ring us on 01992 761387 for Maynard Court Surgery or 01992 893938 for Nazeing Valley. Initial consultation will be via telephone/video call where you will be assessed by a clinician. If the Clinician feels you need to be seen face to face he will arrange an appointment with you. You can also call NHS 111 out of hours.
Please do not come to the surgery unless you have an appointment.
If you are waiting for a check-up, please be assured we will be in touch
Appointments are being delivered face-to-face, online and over the telephone. If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery.
For general information on Coronavirus, please visit: https://www.nhs.uk/conditions/coronavirus-covid-19/
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ACCESS FOR ALL Maynard Court - there is wheelchair access at the front of the surgery. Also at the rear of surgery - off car park. Please contact reception prior to arrival, so we can unlock back gate. The surgery has been designed to allow wheelchair access to all the consultation rooms and waiting room.
Branch Surgery at Waltham Abbey Health Centre - access to surgery is located on 1st floor. Branch surgery offers plenty of parking along with disabled access and lifts to 1st floor.
Nazeing Valley Health Centre - purpose built surgery, with wheelchair access to all the consultation rooms and waiting room. Patient toilet has been designed for the use of the disabled. Surgery has limited car parking.
ALTERNATIVE WAYS TO ACCESS TREATMENT AND CARE - If you are not sure what you should do when you are feeling unwell, use the FREE NHS Health Help Now website or app to see available local services, get advice or find the best treatment for your symptoms.
Alternatively you can call NHS 111 for urgent health advice 24 hours a day. Free to use, NHS 111 advisers and clinicians will help you to find the best service for your needs, whether that’s an out-of-hours GP appointment, emergency dentist or even a referral to A&E. It’s really important to use the right NHS service for your specific symptoms or condition and NHS 111 will help you with this.
Your local pharmacist is an expert in medicines and minor illnesses and a great source of trusted advice on a range of health issues. As well as helping you to get the right over the counter medicine to relieve your symptoms, they will also tell you if something needs attention from your practice nurse, GP, dentist, your local minor injuries unit or urgent care centre.
Doctorlink is our new online service where you can access symptom assessment, advise, signposting to other appropriate healthcare services e.g. A&E, dentist, pharmacy and appointments with GP Practice. More details can be found at www.doctorlink.com Registration is simple. You can sign up now by clicking here https://app.doctorlink.com/maynardcourt/register
NHS App. If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet. You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, and view your GP medical record and more. If you already use our online services, You can use the NHS App as well. For more information go to www.nhs.uk/nhsapp
EVENING & WEEKEND APPOINTMENTS- You can now see a GP or another healthcare professional on weekday evenings and weekends. To book an appointment, please call the surgery. To find out more about the service, including the treatment centres where you may be seen, please go to https://hucweb.co.uk/services/gp-extended-access/ If you have booked an evening or weekend appointment in West Essex via your GP surgery and need to cancel or change it, please ring NHS 111 and select option 3.
GENERAL DATA PROTECTION REGULATION ("GDPR") - GDPR comes into effect on 25 May 2018. Please see our Practice Policies for further information.
TEXT MESSAGE REMINDER SERVICE - This is to remind patients of their forthcoming booked appointment(s) also, to inform patient of collecting hospital appointment paperwork as well. If we do not have your up to date mobile number, please would you contact and advise reception. If you do not wish us to send you a text reminder, please inform reception as well.
(Site updated 25/09/2020)